Shipping Policy
Thank you for choosing Photomotive Group. We take pride in carefully producing and packaging each custom product to ensure it arrives safely and in excellent condition.
Production Times
Most custom orders are produced within 7–10 business days after final design approval. Larger or more complex projects may require additional production time.
Production times may vary during holidays, major events, or periods of high order volume.
Shipping Methods
Orders are shipped using trusted carriers such as UPS, FedEx, or USPS depending on the size, weight, and destination of the package.
Shipping Costs
Shipping costs are calculated at checkout based on package size, weight, destination, and shipping method selected.
Packaging
All prints, showboards, and specialty products are carefully packaged to help prevent damage during transit.
Tracking Information
Tracking information will be provided once your order has shipped, when available.
Shipping Damage
If your order arrives damaged, please contact us within 5 days of delivery and provide photos of the packaging and damaged item so we can assist with a replacement or shipping claim.
Delivery Delays
Photomotive Group is not responsible for shipping delays caused by weather, carrier issues, holidays, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Additional shipping charges may apply for returned or re-shipped packages caused by incorrect addresses.
Local Delivery & Event Pickup
Some products may be available for local pickup or delivery at select car shows and events.
Questions
For questions regarding shipping or delivery, please contact:
Photomotive Group
Website: www.photomotivegroup.com
